XX商务英语邮件写作模板
  为了帮助大家熟练掌握商务英语邮件的写作格式，能较熟练地运用商务英语邮件中常用的表达方式。下面了一些商务英语邮件写作模板，希望能帮到大家!
  Firstly, thank you for ①(感谢对方已办理的事宜).We have received the goods on arrival of s/s ② (船名)at ③(到货港口的名称).However, after checking the purchases, we regret to find that the goods are④ (产品出现的问题).Aording to the survey by ⑤(质监部门名称).the reason for the damage is that ⑥ (产品受损的原因).
  The products must be well protected against ⑦(意外损失的类型),so we specially emphasized on ⑧ (我方屡次强调的事宜) in our last email. But unfortunately, you did not follow our ⑨ (指出对方忽略的问题).Since ?11(产品名称) are no longer fit for usage, we have to ask that you pensate us for the loss under the contract.
  Look forward to your prompt reply.
  We acknowledge the receipt of your email. We deeply regret that the goods on arrival of s/s
① (船名)are damaged by ② (产品损坏的原因).
  After serious inspection, we are giving you description of the damaged shipment. The contents were ③ (货物受损情况),which is our responsibility. Therefore, we will take the responsibility for ④(我方应付的责任),and will pensate you by ⑤ (赔偿金额)in aordance with the contract. Please email us if you receive the check. Please aept our apology or any inconvenience caused to you.
  We will take any necessary actions to ensure this kind of thing will never happen again.
  We are sorry to hear that ① (所出现的问题).
  After careful check, we found that the shipment was delayed because of ② (货物未寄达原因).With reference to the contract, the postponement was caused by③ (货物出现问题的原因)， which is definitely not our responsibility to ④ (我方何种责任).We suggest that you make direct contact with ⑤ (公司名称或其他机构名称) to discuss the details so as to minimize the loss.
  We really feel sorry for this aident, but you should understand that ⑥ (所出现的问题) is not our fault. Thanks for your understanding.
  We have been feeling quite honorable to have smooth cooperation till now. However, for the recent order under the contract ① (合同编号),we have not received the goods yet.
  ② (我方身份),we think there might be some explanations for the late delivery. You are kindly asked to check our order ③ (订单编号).Since the end-users have mented favorably on ④ (产品吸引点)of the last purchase, we reordered this kind of the products. But the failure will definitely influence ⑤ (受影响的内容).
  We really look forward to the goods; otherwise, we will miss the great chance for ⑥ (会失去何种时机) at present. If we can not get any reasonable explanations or the products by the end of this month, we will have to ⑦ (我方将采取的行动).
  Thank your very much for your email. We are quite sorry for the late delivery.① (说明出货延迟的原因).Carefully checking ②(依据文件的名称及编号),we found that the goods ③ (说明货物的情况).We very much regret to say that the matter has slipped our attention.
  After finding this mistake, we have ④ (采取的补救措施),If nothing goes wrong during the transit, you will receive the products ⑤(预计到达的日期).Hopefully, this late delivery will not deteriorate our relationship.
  If you have any questions, please contact me directly. We appreciate your under-standing.
  We appreciate having received the goods on arrival of s/s“ ① ”(货轮名称) at ② (目的港名称).Shortly after landing, related officials checked the details of the goods. Everything appears to be correct and in good condition except ③ (有质量问题的产品).When we opened the cases, we found that they were ④ (产品状况).The worst thing is that the quality of the goods do not confirm to the contract.
  Please tell us the exact explanations. Additionally, we prefer to ⑤ (我方提出的解决方法).
  Look forward to your prompt reply.
  We are really sorry for the ① (产品所出现的问题)of the goods. ② (证明材料)states clearly that ③(货物实际情况描述).There is no denying the fact that the goods ④(货物出现问题的
原因).
  Therefore, you should ask ⑤ (提出索赔的机构名称)for pensation. However, to pensate you to a certain extent for the trouble, we will grant you ⑥(补救措施)for your next purchase. We expect to ⑦ (期待事宜) in the future.
  Again, we are terribly sorry for your loss.
  Thank you very much for ① (对方所做事宜).We duly received the order on arrival of s.s ② (货轮名称).
  Unfortunately, we found that ③ (货物出现的问题).As told, the shipping quantities were ④ (货物装船时的数量). Please check whether ⑤ (合同规定数量)had been loaded on ship in whole at the port of shipment.
  We are in urgent need of the products as ⑥ (亟需该商品的原因)at present. You are kindly requested to ⑦ (亟需对方解决事宜)upon receipt of this email. Other-wise, we have to raise a claim for ⑧ (索赔金额) for the wrong quantity.