题型有：1. PART ONE 2. PART TWO
PART ONE
1． You work in the Information Technology department of a large company. There has been a delay setting up a new computer system. Write an email to all staff: apologising for the delay explaining why there was a problem setting up the new system saying when the new system will be ready. Write 40-50 words.To… All staffCc…Subject: New computer system
正确答案：Dear all,As you already know we had some problems with the new computer system. The new server broke down yesterday. Please accept our sincere apologies. We now can change the server and it will be possible to work with the new system from next Tuesday on.Kind regards
PART TWO
2． You are a manager in the customer services department of a large store. Your line manager has asked you to write a report on the results of a recent customer survey.Look at the information below, on which you have already made some handwritten notes.Then, using all your handwritten notes, write your report.Write 120-140 words.
商务英语写作正确答案：The purpose of this report is to show the results of our recent customer survey.Firstly 70% of our customer found our staff unfriendly. This should be no longer the case, because new training for the staff will start next month.Concerning our product range, we have to improve our diversification, because 38% of our customer found it poor. We should add some new products like Hi-Fi and electronics.Regarding the opening hours, customer found it very good. The reason is that we are now open till 9pm every day.Concerning the parking we are progressing quite rapidely with the construction of the new parking area, so this would be no longer a problem, and in the same time the new store layout should be ready next month.In conclusion, we are on track with all our project.
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