广东外语外贸大学公开学院辅导资料
商务英语写作 参考答案
课程代号:5440
I. Multiple-choice: For each sentence there are four choices marked A, B, C, and D. Choose the one that best completes the sentence. (1 point each)

1 D  2 B  3 B  4 B  5 A        6 D  7 D      8 C  9 C  10 D   
11B  12 D  13 A  14 C  15 B    16A  17 A  18 D  19 C  20 B
21. D  22.A    23.D  24.C  25.D  26.A  27.B  28.A  29.C  30.D 
31.B    32.D  33.C  34.A  35. A  36.B  37.A  38.B  39.C    40.D 
41.C    42. C  43.B    44.D  45.B  46.B  47.B  48.C  49.A  50.C 
II. Fill each of the blanks with a correct word or phrase choosing from the following list.  Change the form when necessary and use each item once only. Pay attention that in each list, there are 2 extra words for choice. (1 point each)
1. order
6. inconvenience
11.sent
16.mislaid
2. line
7. Thank
12.delay 
17.enclosed
3. regret
8. supply
13.dispatching
18.make up for
4. out of stock
9. items商务英语写作
14puterized 
19.apologize for
5. resume 
10. stock
15.dealing 
20.deter
21. reject
22. disqualified
23. return
24. expenses
25. Canceling
26. claiming
27. reduction
28.financial difficulties
29. cause
30.further extension 
31. meet the bill
32. appreciate
33. accept
34. further bill
35. balance
36. interest
37. honor
38. prices ruling
39. limit
40. amount
III. Rearrange each group of numbered sentences from the text of business letters so that they will read logically. (1 point each)
Group 1:  3 ---1---5 ---2---4                Group 2:  3---2---5---4---1
Group 3:  3--- 2---5--- 4---1                Group 4:  3---2---4---5---1   
Group 5:  2--- 5---3--- 1---4                Group 6:  2---3---1---5---4             
Group 7:  2--- 4--- 1-- -5--- 3                Group 8:  3---2---5---4---1
Group 9:  4---1---5---3---2                  Group 10:  5—4—2—1--3             
IV. Write a letter based on each of the situations below. Pay attention to the format of your letter. (15 points each)
评分标准:
评分档次
11-15
6-10
0-5
要求
1. 信息完整
2. 语言得体,用词准确、恰当
3. 没有或极少语法错误
4. 格式正确,书写工整
1. 信息完整
2. 语言得体,用词准确、恰当
3. 有少数语法错误
1. 信息不够完整
2. 语言不得体,用词不准确
格式不正确
参考范文
1. Sample for reference
AAA Corporation.
April 8, 2008
Ms. Maria Detecht
Sales Representitive
House & Office Enterprises Corp.
4737 Hastings Street, Barnuby, B.C.
V5C 2KB Canada
       
Dear Ms. Dechet,
We have received your letter asking for advices on how to improve the quality of your vacuum cleaners.
According to our research and inspection of your vacuum cleaners, we found that they made too many noises when they are working, which may make customers feel quite irritated.
Our suggestion is that the noise level of the vacuum cleaners should be reduced. We believe your product will soon enjoy high popularity in the local market.   
Best regards.
Sincerely yours,
Mary Lee
Marketing Manager
3. Sample for reference
Michel Artois Limited
May 15, 2008
Dear Mr. Hall,
Thank you for your letter dated May 04, 2008. We are terribly sorry for the delay in delivering the five photocopiers that you ordered last month. 
An unexpected electricity failure stopped us from meeting our production requirement these days, which was the reason why we failed to dispatch the goods in time.  The problem, however, has been solved and we assure you that it won’t happen again.  We will send you the five photocopiers first thing in the morning tomorrow. I hope this arrangement is satisfactory.
Please accept our sincere apology for the delay and the inconvenience this might have brought you.
Yours faithfully,
Lucy Liu
Sales Manager
3.Sample for reference
Leshan Divine Horse Travel Agency
308 Tuqiao Street Leshan, Sichuan
814000, China
February 1, 2005
Miss Helen Kachru
Marketing Director
Burgess International Tourism Limited
1158. 40th Avenue, N.E., Calgary, Alberta…
T2E 6M9 Canada
Dear Miss Kachru,
I’m delighted to know that you will visit our firm.
Unluckily, however, I will be on a business trip during the time period that you proposed and will not be back until 25 March.
Is it possible that you visit us after 26 March? My schedule will be much flexible from March 26 to April 21 and I can receive you at any time then.
I believe that there is great potential in the tourist market in Sichuan and that we will surely have a long-term cooperation in this field.
Looking forward to seeing you.
Yours sincerely,
XX
Marketing Manager
4. Sample for reference
Pengbu Pearl Food Corporation
178 Zhongrong Street, Bengbu, Anhui
233000, China