写作（根据要求写一篇作文）。【作文评分标准】
1.You are Bill Wang, and you are about to write a letter of acceptance of a claim. Base your letter on the following notes:
● acknowledging receipt of the claim letter on products’ paper bag breakage during transit;
● apologizing for the error and accept the claim;
● explaining the cause of error: fail to use the strong paper bags due to the negligence on the part of the warehouse manager;
● offering a solution: make a payment of $500.00 into your customer’s bank account.
范文：
Dear Sirs,
We have just received your letter of Jan.12 with regarding to the paper bag breakage and have given our prompt attention. We wish to express our deepest regret over the unfortunate incident.
After check-up by our staff at the warehouse, it was found that some paper bags were not strong paper bags as stipulated in the contract, thus resulting in the breakage during transit. This was due entirely to negligence on the part of the warehouse manager, for which we tender our apologies.
In view of our recent friendly cooperation, we will make a payment of $500.00 into your account with the Bank of China, upon receipt of your agreement.
We hope that the arrangement we have made will satisfy you and look forward to having your further orders.
Yours faithfully,
Bill Wang 2.Please write an application letter for salary raise, according to the following information.
1) You are George, and your boss is Mr. Smith.
2) Your reasons for the letter
3) Your expectation for the salary raise.
范文：
Dear Mr. Smith,
As I approach my third year in the job, I find myself more dedicated, devoted and motivated than I ever was. I am thrilled to the fact that my efforts have been sensed and this will only result in enhanced performance. The performance review demonstrates how hard I have worked and how much commitment I am willing to put.
I hope you agree with me that better performance and hard work should be rewarded. I hereby kindly ask you to consider a salary adjustment commensurate with my performance. I am willing to give more and would be grateful if my efforts can be acknowledged and consequently reflected with an appropriate change in my pay.
Thank you.
Sincerely,
George
3.假定你是马淑云，两周前你从网上订购了一套英语书虫系列读物（Bookworm Series），昨天才到货，且包装破损、数量不足。请就此向网店客服写一封投诉信。
要点如下：
范文：
To whom it may concern,
I'm one of your customers. I ordered a set of Bookworm Series on your website two weeks ago, but I didn't receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing.
I'm sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem. I hope that you either return my money or deliver a new set of books to me. Besides, I'd like to be informed of the process of your dealing with my complaint.
Looking forward to your reply.
Ma Shuyun
4.Write a resignation letter according to the sample letter above.
Suppose you are Jason Law, CEO of Starwood's. Write a resignation letter to the Board of Directors based on the following information.
● Resign due to personal health problem;
● Participate in the search for a successor;
● Continue as CEO until a new CEO is selected;
● Wish a bright future for Starwood's;
● Thank Starwood's for the days spent together.
范文：
To the Starwood's Board of Directors and the Starwood's Community,
I'd like to share with you some difficult news about my future plans. Later today, I will announce that I have resigned from Starwood's due to my health problems.
I will be participating in the search for my successor, and I will continue as CEO until the board selects a new one.
Together, we have accomplished what some might have thought could not be done. I believe Starwood's brightest and most innovative days are ahead of it.
I have made some of the best friends of my life at Starwood's, and I thank you all for the many years of being able to work alongside you.
Jason Law
5.Write an invitation letter according to the following information.
Based on the following information, you are required to write an invitation letter to your business partners and invite them to China.
● Your name and position: Simon Zhang, President of Tianjin Trust Int'l Trade Co., Ltd
● Your business partners: Mr. James Laird, and Mr. Luke Smith
● Time of visit: between Jan. 28 and Feb. 4, 2017
● Purpose of visit: potential financing
● Expenses to be borne by: your business partners
范文：
Dec. 22, 2016
Dear Mr. James Laird,
On behalf of Tianjin Trust Int'l Trade Co., Ltd., I would like to invite you and your colleague Mr. Luke Smith, to visit us between Jan. 28 and Feb. 4, 2017 for the purpose of potential financing in the near future.
We both understand that your company will be responsible for all the expenses for your visit to and within China. Although we expect your visit and wish fruitful outcomes between us, Tianjin Trust Int'l Trade Co., Ltd. is not responsible for any financial aspects of your trip to and within China.
商务英语写作I look forward to welcoming you both in Tianjin and pray that you have a wonderful trip.
Yours sincerely,
Simon Zhang
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